Privacy Policy
Handling of personal information
KUMOJO LUGGAGE Inc. respects the privacy of all users of this website and will handle personal information with the utmost care.
1. Definition of Personal Information
" Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth , or other description contained in the information (including information that can be easily collated with other information and thereby identify a specific individual) and includes an individual identification code.
2.Collection of personal information
We may collect personal information from customers when they register as members, purchase products, or make inquiries to use this service (if you only browse the website of this service, you do not need to enter any information). In addition, we collect information by legal and fair means. The personal information we collect is as follows:
a) Profile information such as name, furigana, gender, date of birth, occupation, etc.
b) Address
c) Phone number
d) email address
e) password
f) Shipping Information
g) Transaction history and details with our company
h) Payment information such as credit card number and bank account
i) Information that can identify a specific individual by combining the above ( including cookies )
3. Purpose of Use of Personal Information
The purposes for which personal information entrusted to us by our customers will be used are as follows:
a) Accepting registrations for this service, verifying identity, authenticating users, and providing and improving this service
b) Confirmation and inquiry of orders
c) Shipping of products and samples, shipping confirmation, inquiries
d) Reply to inquiries
e) Sending point notification emails, email newsletters, direct mail, and other information
f) Notification of promotions, campaigns and services conducted by the Company
g) To conduct questionnaire surveys and record and organize the results, as well as record and organize opinions received from customers
h) To investigate and analyze the usage history of the Service and use the results for improving and developing the Service and distributing advertisements
i) To respond to any violations of our terms and conditions regarding this service
j) To plan, propose or implement future Services
k) To notify changes to the terms and conditions
4. Provision of personal information to third parties
We will not disclose or provide personal information to third parties without your consent, except in the following cases :
a) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
b) When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent
c) When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties
d) When we outsource all or part of the handling of personal information to a third party within the scope necessary to achieve our intended purpose, such as product delivery.
e) When required by law (including requests made through investigation-related inquiries)
f) When prior consent has been obtained
5.Safe management of personal information
We will take reasonable safety measures to safely manage the personal information entrusted to us by our customers, and will endeavor to prevent unauthorized access to personal data, and the loss, falsification, leakage, etc. of personal information by handling the information appropriately in accordance with relevant laws and regulations . Furthermore, when we entrust all or part of the handling of personal information to a third party, we will thoroughly examine the suitability of the third party, stipulate matters related to confidentiality obligations in the contract, and provide necessary and appropriate supervision of the third party.
6. Disclosure, correction, deletion, etc. of personal information
Please contact us using the contact information below to request the disclosure , correction , addition , deletion , suspension of use , erasure , or suspension of provision to third parties of personal information entrusted to us by our customers (hereinafter referred to as "disclosure, etc."). We will respond to your request within a reasonable scope after verifying your identity in accordance with the provisions of the Personal Information Protection Act. In addition, if you are a registered member, you can correct your personal information from the "My Account" menu on the website of this service.
7. Use of Cookies
We may use cookies to provide better services to our customers . If you do not wish to accept cookies, you can change your browser settings.
*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.
8. Use of SSL
When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent such information from being intercepted, interfered with, or tampered with .
*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to transmit information more safely.
9. Advertisement distribution for our services by third-party distributors
We provide the encrypted phone numbers we receive from our customers to third-party distributors such as Facebook and LINE, and distribute advertisements based on the results of comparing the information held by the third-party distributor. Third-party distributors will not use the encrypted information for purposes other than advertising. If you wish to stop receiving advertisements from third-party distributors, please disable them here.
10. Contact Information
KUMOJO LUGGAGE Inc.
〒 103-0005 Tokyo Chuo-ku Nihonbashi Hisamatsucho 9-12-8F
Email: kumojoluggage@gmail.com
Phone number: 070-2167-9888 (Weekdays 10:00-17:00)
11. Changes to this Privacy Policy
When we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will make the changes publicly available on this website.
